1/1/2016
If you would like to exchange the item for a different type or size, please call us at 1-888-388-2232 to order the correct product. We will then provide a a full refund for the original item when it is returned.
Due to the medical nature of this product, we cannot accept returns once the product has been opened unless defective and covered under the manufacturers warranty.
We only accept returns of unused products with no wear or damage, or returns of defective merchandise. Returns must be requested within 30 days of the order. Please use the included RMA # and return the item to us with the RMA # clearly marked on the package within 45 days of the order. For non-defective products we will deduct a 15% restocking fee.
When returning items that are not a result of our error, extra shipping will not be refunded and return shipping will not be provided. For items with sizing or side information provided in listing, returns for fit will not be considered our error; however, we will generally work to provide you a replacement size or item, if desired.